Privacy Policy
Welcome to Groovy’s Cannabis
Groovy’s Cannabis is committed to protecting your privacy and handling your personal information in a secure, responsible, and transparent manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and regulatory requirements set by the Alcohol and Gaming Commission of Ontario (AGCO).
By accessing or using our website, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect the following personal information when you interact with our website or services:
- Full legal name and date of birth
- Billing and delivery address
- Email address and phone number
- Order and transaction details
- IP address, browser type, and device information (for security, analytics, and fraud prevention)
We do not store your credit or debit card information. All payments are securely processed by authorized third-party payment providers.
How We Use Your Information
Your personal information is used for the following purposes:
- To process and fulfill orders
- To verify your age as required under applicable cannabis laws
- To comply with legal and regulatory obligations, including those established by the AGCO
- To prevent, detect, and investigate fraud or unauthorized transactions
- To maintain the security and integrity of our website
- To improve our services and customer experience
Consent
By providing your personal information, you consent to its collection, use, and disclosure as outlined in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.
Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purposes for which it was collected
- Comply with legal, regulatory, and tax requirements
- Resolve disputes and enforce our agreements
When personal information is no longer required, it is securely deleted or anonymized.
Sharing of Information
Groovy’s Cannabis does not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
- With authorized payment processors to complete transactions
- With trusted delivery and logistics partners to fulfill orders
- With government or regulatory authorities, including the AGCO, when required by law or legal process
All third parties are required to protect your information and use it only for the purposes for which it was disclosed.
Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, misuse, or alteration.
While no method of transmission over the internet or electronic storage is completely secure, we follow industry best practices to safeguard your data.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Ensure proper website functionality
- Enhance user experience
- Analyze website traffic and performance
You may control or disable cookies through your browser settings; however, doing so may affect certain features of the website.
Your Rights
Under applicable Canadian privacy laws, you have the right to:
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Withdraw consent to the use of your information (subject to legal limitations)
To exercise any of these rights, please contact us using the information below.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
Groovy’s Cannabis
Contact Us
We will respond to all inquiries in accordance with applicable privacy laws.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices. Updates will be posted on this page with the revised effective date.